Steve Ventura inserted this wonderful “Crash Course in knowing the most important words to say” in his walkthetalk.com book entitled, WORKING RIGHT – Straight-talk Strategies for Personal and for Professional Success.
10 important words to say: “What can I do to help YOU be more successful?”
9 important words to say: “You can count on me to do what’s right.”
8 important words to say: “That’s my responsibility and I will do it.”
7 important words to say: “I’d like to hear what you think.”
6 important words to say: “Let’s focus on solving the problem.”
5 important words to say: “You did a great job!”
4 important words to say: “Let’s all work together.”
3 important words to say: “I respect you.”
2 important words to say: “Thank you.”
The 1 important word to say …. “WE”
“The most important single ingredient in the formula of success is knowing how to get along with people.” – Theodore Roosevelt