This program is designed for high-level leaders aiming to sharpen their focus, stay resilient, and achieve results. Through one-on-one coaching this program will explore your current challenges, sort through options, identify possibilities, and help you get into more effective action. You will have the opportunity to safely and confidentially receive high-level expertise about your practical day-to-day matters, as well as current ethical, political, personal, and business issues. You will better understand your strengths and challenges, and will have a clear personal development strategy.

Managers, team leaders, and entry-level staff all perform better when they have confidence. Learning how to improve their self image, communication skills, and decision-making will help your rising executives and team leaders represent themselves and your company more favorably.

Crisis can take many forms. What happens if your CEO dies in a plane crash? A tornado destroys your production facility? Or, a trusted employee embezzles money? Our Crisis Management team shows you and your leadership how to anticipate, prepare for, and respond quickly and appropriately to any emergency, including how to control the media.

We believe that every person can become extraordinary, if they have the right mindset and support. It is our role to assist you and your team in discovering the best way to engage in powerful transitions at a very deep level in both your personal and professional development. Rewiring old and unwanted neural-pathways will help you achieve the goals that have seemed out of reach. Through this program you and your team will produce extraordinary results that will benefit your business or organization.

When an organization has a winning culture it’s reflected in its employees’ performance and results in decreased turnover. Our program shows organizations how to establish goals that will build and reinforce a winning company culture. We can focus on your hiring process, defining and teaching employees your company culture, establishing accountability, creating a forum for two-way communication, and building recognition programs.

An organization’s customer service representatives are the first voice and face of your business. The higher level of customer service you provide, the higher the customer satisfaction. Organizations that invest in their employees, by ensuring they are equipped with the skills and behaviors necessary to deliver a superior customer experience, see a return in customer loyalty and retention. Our training program is developed to improve customer satisfaction scores, increase call resolution rates, reduce escalations, establish a common service language, improve staff morale, and reduce turnover and costs.

Diversity brings a richer harvest of ideas and opportunities. We offer a special panel and program focused on cultural differences, so that women and men, GenYs and baby boomers, and others with differing points of view can learn better ways to understand each other, communicate better, perform their jobs more efficiently and safely, and improve the overall quality of your company's culture.

Teams that work together efficiently have strong leadership and collaboration skills. While learning to catch a falling partner or role-playing as soldiers are useful skills, we prefer to help your team focus on the core reason teams are necessary to your business - to accomplish a specific task on time, on target, and on budget.

Sales professionals are more successful when they are clear about who their prospects are, have an effective strategy to reach them, and maximize their selling time. Our Sales Training program teaches sales professionals how to prioritize accounts and allocate their time accordingly.Through this program sales professionals will learn to shorten their sales cycle by identifying and working on sales objectives, as well as demonstrating effective listening and questioning skills so they can help their customers make the best buying decisions.

Failure to confront can lead to acceptance of unacceptable behavior. This program focuses on improving self-awareness of what triggers conflict in individuals and how they respond. Through active role-playing this programs teaches the art of resolution, problem solving, negotiation, and mediation. We help change your attitude and behavior so you can minimize workplace conflicts.

An organization’s ability to understand potential risks and minimize their impact is key in its businesses continuity. Our Risk Management program aids in developing a Risk Management plan that will monitor, quickly identify, and remediate potential risks.

To succeed in business, your executives must rise above the competition. They must be more sophisticated, polished, and respectful of business and social protocol than others. Let us teach them the fine art of civility, a priceless finishing touch that improves their personal confidence and the quality of their bearing in any business situation.

All approaches to strategic planning attempt to find an optimal match between the resources and capabilities available from the organization’s strengths (and limitations) in the external market and environmental conditions, trends, opportunities, and threats. The matching between resources and capabilities results in a clear strategy for better overall performance. Our method creates a positive "can-do" attitude for the future and therefore empowers individuals and organizations to excel in their growth and deliver sustainable, accountable, and excellent work.

Would your organization be prepared if a key leader resigned, fell ill, or had to be fired tomorrow? With the impending retirement of the baby boomers succession planning has become a key focus in ensuring leadership continuity. Our program helps organizations plan for the replacement of key leaders by identifying potential leaders and preparing them to take on those roles.

The Non Profit Roadmap with Petey Parker offers non-profits customized programs that go beyond the strategic plan. Whether it's a one day seminar, one-on-one executive coaching, hands-on staff mentoring/coaching, creating and implementing a strategic plan, or a series of sessions, non-profits will be able to show accountability and measurable results to their board of directors and donors.