Prompt employees to share ideas…always go to the people ‘doing it’ to find out how to do it better. Here are a few prompts to get real concerns out in the open:
* What’s the most important thing we should be trying to achieve?
* If you were in control, what would you have the organization do right now?
* What three factors worry you about the issue /situation we are discussing?
* What would make this new (idea, process, policy, employee, training program, etc.) a smoother transition?
People by in large love to think their opinions are valuable and more times than not…they are!