Peter Drucker, the father of American management, believes that 60 percent of all management problems are the result of faulty communications. I believe the 80% of our failure deals in our failure to communicate. Listening has become a lost art. The question is …
- Who do you listen to?
- Listen to the people doing it to learn how to do it better
- What do you listen to?
- Listen to solution-based people on each side of the fence
- Why do you listen?
- You listen to learn, to understand, to appreciate, to share, and to respect.
It matters not if you are the President of the USA, president of a large or small company, president of an organization, or the president of your household – it is imperative to listen to the voices of the people.
Petey asks…
What is your ratio of listening vs. talking?
Petey suggests:
Read Peter Drucker’s books.
To book Petey to deliver her keynote Stop, Look and Listen to your group, or for a copy of her book Body Language and Soulful Thoughts, click here.