Do you fail if you quit? — Developing an effective hiring process

Books have been written about the Zappos online shoe store and their highly successful concepts and unorthodox ideas.  Their customer service repos are key to that success.  A key part of Zappos’ hiring process is finding out if new hires are fully committed to their culture…so during the onboarding period, after candidates have been screened, offered a… Continue Reading

Introducing: Two Minute Tips!

Introducing: Two Minute Tips

This video series is created for those of you who have too much to do and not enough productive time to stay in tune and touch with the fast paced expectation of 2014.  Our intent is to bring you short and concise Two Minute Tips that will keep you in the know! Each month we’ll be taking… Continue Reading